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After you have handed the ITIL Basis examination you’ll be able to go for the ITIL Knowledgeable certification which has a alternative of two streams, both the Lifecycle stream or the Functionality stream. Which stream you select is solely dependent in your present job perform, the maturity of the group you’re presently in and at last the place do you wish to be.
The Lifecycle stream has a way more administration focus and is designed for the person who defines the working mannequin however doesn’t do the precise implementation. They’re accountable and accountable for the implementation however not for doing the precise work, that’s for the Functionality stream.
The Functionality stream is for these people who find themselves concerned on the bottom and are answerable for the precise implementation of the assorted processes. The Functionality programs are due to this fact way more sensible in nature, the place the Lifecycle modules are centered extra on the idea than the follow.
The wonderful thing about the ITIL professional certification is that it’s credit score primarily based and also you solely have to receive 22 credit to have the ability to write the ultimate examination. Which means it’s potential to combine and match programs from each the Lifecycle and Functionality streams and have a tailored certification that fits you and your organization completely. What should be famous nonetheless is that there are overlapping programs on every stream and just one course will rely in the direction of your certification if you happen to do select to finish each. For instance if you happen to full Service Technique as a Lifecycle module and OSA from a Functionality stream you’ll solely be credited with one or the opposite, not each.
The ultimate examination that you want to cross to acquire the ITIL Knowledgeable Certification is Managing Throughout the Lifecycle (MALC) which is among the hardest exams to write down as it’s a mixture of all of the earlier exams and accomplished in a case research format. Because the MALC Examination is a mix of all earlier exams within the Intermediate part it’s tough for those who select the Functionality Stream contemplating the truth that the case research relies extra on concept than follow.
The MALC examination focuses extra on Service Technique and Continuous Service Enchancment (CSI) so I might recommend that anyone who does comply with the Functionality route contains these two modules, making certain they’ve an opportunity at passing the ultimate examination. For my part MALC has such a excessive failure charge as a result of individuals have chosen to finish all of the Functionality modules and haven’t been uncovered to Service Technique or CSI.
If you’ll go for the ITIL Knowledgeable Certification make sure that you analysis the assorted choices completely and ensure you select your topics fastidiously. Good Luck!!
